The Foundation of Reliable IT Support Services
In today’s technology-driven world, having a dependable IT support service is essential for businesses of all sizes. Managed IT support allows you to focus on running your business while leaving the complexities of technology to the experts. At F5 Computing Ltd, we provide comprehensive IT services designed to ensure your systems are always operational, secure, and aligned with your goals. From handling everyday technical issues to implementing proactive strategies, we work to minimize downtime and keep your business running smoothly.
Proactive Monitoring for Seamless Operations
Our proactive monitoring solutions are at the heart of our IT support services. Using advanced tools, we continuously monitor your systems to detect and address potential issues before they impact your business. This approach helps to prevent disruptions, protect your data, and maintain peak performance across your IT infrastructure. With our proactive strategy, you gain peace of mind knowing that your technology is in safe hands and always one step ahead of potential problems.
Cases reported by phone are generally dealt with at the point of the call, rarely do calls go to answerphone. If a ticket is submitted via email, the average response time is generally less than one hour, ensuring quick identification and resolution to minimize business disruptions. Whether you need assistance with data recovery, server inspection, or any other service, F5 Computing is here to support you with an response time typically less than an hour when urgent issues arise.
How we do it
For a fixed monthly fee we provide full support for all of your organisations’ server, desktop, laptop and mobile devices, ensuring that your entire IT infrastructure performs at its best. This includes ongoing behind-the-scenes maintenance and monitoring of your server infrastructure to minimise problems, maximise performance and keep things running as they should.
Some of things we deal with to achieve this include:-
- Operating system updates
- Security patches
- Driver issues and updates
- Backup management
- Anti-Virus Management
- Email System Management
- Labour to resolve any server hardware failures
- Problems can be logged over the phone, via email, or electronically using our support application
All included in one low monthly fee.
Local Engineers Ready to Serve Lincolnshire
F5 Computing Ltd boasts a team of skilled engineers strategically located across Lincolnshire, enabling us to provide fast, reliable on-site support when needed. Whether it’s resolving hardware issues, deploying new systems, or troubleshooting network problems, we’re committed to being there for our clients. If remote resolution isn’t an option, we have no hesitation about jumping in the car and heading to your site to ensure your systems are back up and running with minimal delay.
Responsive Support Tailored to Your Needs
We understand that time is critical when you encounter technical issues. That’s why our phone lines are manned by experienced technicians who typically answer within 20 seconds. The technician who takes your call is equipped to resolve most issues immediately, avoiding the frustration of unnecessary escalations. This direct, efficient approach ensures your problems are addressed quickly, allowing you to get back to what matters most—running your business.
The Core of Our Service: Outstanding Support
At F5 Computing Ltd, our service philosophy is built on the foundation of exceptional support. We believe in creating partnerships with our clients, providing a level of care that reflects our commitment to their success. Whether it’s proactive monitoring, fast on-site response, or expert remote troubleshooting, our goal is to deliver IT solutions that make your operations more efficient and secure. Trusting your IT needs to our skilled and approachable team means you can concentrate on growing your business while we handle the rest.
“F5 Computing has provided an exemplary service to Momentum Inc. throughout the many years of our business relationship. When contracted to deliver software projects F5’s consultants have provided a thorough end-to-end service which has meant that they prove very cost effective. In addition to the prompt delivery of our bespoke projects, F5 Computing have shown impressive response times and solid IT knowledge resolving all our enquiries before they impact on the business.”
Ashley Bookman, Managing Director
Momentum Inc.
“The people at F5 have been responsible for the IT systems at Hirst Conservation for several years and in the event of any problems have always provided a quick and efficient response, minimizing any disruption to our offices. We rely on the support offered by this company as our staff are not here to be IT specialists, and they give us the freedom to run our business without any disruptions. They are always on hand to give advice on new equipment, servers and technology and the service has always been exemplary.”
Elizabeth Hirst, Managing Director
Hirst Conservation Ltd
“The team at F5 computing have always been on the end of the phone for any of our technology related issues. They always go above and beyond and nothing has ever been too small an issue for them. David has delivered great things for our admin and support team here at Uncle Henry’s and we would highly recommend his services to anyone considering them.”
Sam Ward
Uncle Henry's Farm Shop
Book a free IT review
We make switching your IT simple and hassle-free.
Please visit our Privacy Policy to see how we handle your data.